Hismith machine not working

[xptd]

My Hismith machine has stopped working all of a sudden.

Is there anybody here able to help me fix it and get it up & running again.

[gaybear]

Oh I am sorry to hear that. It's a bummer when sex machines stop working.

My first port of call would be to contact Hismith and make them aware.

They might be able to advise and provide support to fault find, repair or replace it.

I am presuming you have not counted them already.

[xptd]

I am presuming you have not counted them already.

I contacted Hismith but as my machine is 2 years old they said that it was out of warranty.

[gaybear]

I contacted Hismith but as my machine is 2 years old they said that it was out of warranty.

Did you ask for support on troubleshooting and repairing your machine?


Can you be a bit more specific on the trouble you are having with your machine.

[xptd]

Did you ask for support on troubleshooting and repairing your machine?

They needed me to provide my order number but I could not find it.

Can you be a bit more specific on the trouble you are having with your machine.

It seems to be powering up but the machine just does nothing.

[gaybear]

Here's some Hismith troubleshooting advice:

1. The machine does not work.

1. Check the blue light on the power supply before connecting it to the machine. If the light is constant, it’s OK.
2. Connect the power supply with the machine, check the light to troubleshoot the main machine.
3. Connect the controller to the machine, turn it on and adjust the speed and keep an eye out for changes in lights. When the lights are blinking, The problem is most likely the mechanical structure of the machine rather than the circuit. If the lights are constant or off, the controller is faulty.
4. Release the left butterfly screw and get the connecting rod apart from the rotating arm, you get a unloaded motor. Test it and use your hand to push and pull the sliding block to feel its friction. If you find the motor is normally but there’s too much friction and you have oiled it recently, the sliding block is faulty without a doubt.
5. If you can’t find the problem after doing these, please send us a video with as much detail as possible.

[gaybear]

I forgot to ask what machine it is that you have got?

[xptd]

I forgot to ask what machine it is that you have got?

I think it is a Hismith premium 3 (HS06)

[gaybear]

I forgot to ask what machine it is that you have got?

I think it is a Hismith premium 3 (HS06)

Take a look in the Hismith Premium forum for more posts specific to your machine.

There is a post in there - Hismith Premium sex machine not working.

[xptd]

Thanks for your help.

I have taken a video of my machine not working and sent it to Hismith, so hopefully they will be able to help me get it sorted.