Motorbunny's 45-Day Satisfaction Guarantee

So, let's talk about Motorbunny… Sex machines chat, other products, the tech, about the brand and their service, anything, seeking some advice, any comments, reviews to contentious issues, or any other content concerning Motorbunny.
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WelshWank
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Joined: Mon Jun 03, 2024 1:26 pm

Motorbunny's 45-Day Satisfaction Guarantee

Post by WelshWank »

This is such as good idea, considering the cost of a sex machine these days.

https://motorbunny.com/pages/satisfaction-guarantee

Motorbunny offer a 45 day satisfaction guarantee, allowing you to return a machine for a refund if you are not satisfied.

I am wondering if anyone used this perk yet and if it is all it's a legitimate guarantee.

If I bought a Motorbunny machine direct from Motorbunny, used it to test it out a few times and was not happy could I return it, right?
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gaybear
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Re: Motorbunny's 45-Day Satisfaction Guarantee

Post by gaybear »

WelshWank wrote: Fri Dec 20, 2024 1:05 pm If I bought a Motorbunny machine direct from Motorbunny, used it to test it out a few times and was not happy could I return it, right?
It sounds like that is exactly what they are offering.

There is a $199 return fee which will be deducted from the amount of your refund.
WelshWank
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Re: Motorbunny's 45-Day Satisfaction Guarantee

Post by WelshWank »

gaybear wrote: Fri Dec 20, 2024 1:07 pm
WelshWank wrote: Fri Dec 20, 2024 1:05 pm If I bought a Motorbunny machine direct from Motorbunny, used it to test it out a few times and was not happy could I return it, right?
It sounds like that is exactly what they are offering.

There is a $199 return fee which will be deducted from the amount of your refund.
Yes I was aware, even so, for that extra peace of mind, purchasing a product you want to be confident you are satisfied with knowing you can get a refund if not, it seems well worth it.
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anagobi
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Re: Motorbunny's 45-Day Satisfaction Guarantee

Post by anagobi »

$199 + return postage.

I am presuming you have to return it to the USA, isn't that where they are located?

So probably looking at least £200 in fees.
WelshWank
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Re: Motorbunny's 45-Day Satisfaction Guarantee

Post by WelshWank »

anagobi wrote: Fri Dec 20, 2024 1:13 pm $199 + return postage.

I am presuming you have to return it to the USA, isn't that where they are located?

So probably looking at least £200 in fees.
Ahh, yes there is that cost too.

Still, if I am considering buying a sex machine from a different brands/retailers, knowing that if for whatever reason I really don't like it, I will get £500 back, might just be the perk that makes me choose a Motorbunny, especially when others don't offer a satisfaction guarantee.

I wonder what the exact terms are on this?

I would need to find out if they need to receive it within the 45 days, from date of purchase or the date it was delivered to me, or if it is 45 days to send the return + return delivery time.

Would be good to hear from someone from the UK who has returned a motorbunny machine under this guarantee, or just returned something to Motorbunny so share their experiences and knowledge of the timescales and costs or return delivery.
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gaybear
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Re: Motorbunny's 45-Day Satisfaction Guarantee

Post by gaybear »

Personally, I don't think you would not be satisfied with either of the Motorbunny machines. They have been around a good few years, plenty of customers and reviews online, and they are constantly releasing new products and updating their existing machine spec/tech.
WelshWank
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Joined: Mon Jun 03, 2024 1:26 pm

Re: Motorbunny's 45-Day Satisfaction Guarantee

Post by WelshWank »

gaybear wrote: Fri Dec 20, 2024 1:22 pm Personally, I don't think you would not be satisfied with either of the Motorbunny machines. They have been around a good few years, plenty of customers and reviews online, and they are constantly releasing new products and updating their existing machine spec/tech.
Good point.

I am not looking to just test drive the machine and don't expect to be unsatisfied.

It's just a good offer for peace of mind, like I said, and if others have returned under the satisfaction guarantee, you know Motorbunny are good to their word and will give me even more reason to choose a Motorbunny machine other other machines.

Plus the fact that they also offer an 11 year warranty.

I am just looking for feedback really before I commit to a purchase.
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